Manager, Cultural Services, Town of Milton

The Community Services Department is currently accepting applications for the full-time position of Manager, Cultural Services.  Reporting to the Director, Culture & Community Investment, this position leads and manages community and cultural development programs and policy initiatives that build and enhance arts and cultural experiences within the community. This position provides direction and leadership to a staff team and works with community organizations and businesses to champion community connections and ensure services are available in the community.

Key Responsibilities:

• Direct innovative and strategic arts and culture programming at the FirstOntario Arts Centre and in the community through a range of programs, seasonal festivals, and one-time events.

• Establish culture goals and objectives based on the Town’s strategic planning documents.

• Lead capacity-building initiatives and develop partnerships to strengthen the community’s arts/culture development and to provide creative opportunities that support social, economic and cultural inclusion

• Develop and oversee cultural strategies in collaboration with other members of the corporate management team to leverage culture as an economic and cultural driver.

• Develop and manage a Public Art Program.

• Manage the relationships and agreements associated with the development and implementation of the FirstOntario Every Milton Child Every Year Arts Program. 

• Provide technical and strategic support and advice to all levels of management on arts and cultural programming.

• Ensure range of programs are diverse and availability is sufficient to meet the needs of population size and community demographics.

• Ensure business processes are established and managed to effectively deliver services and meet customer expectations.

• Lead the development of initiatives targeted to community engagement and program promotion that builds community awareness of programs and services.

• Ensure strategies to evaluate customer satisfaction are in place and results are monitored to affect future delivery. 

• Monitor changing priorities, trends and emerging issues, identifying areas of potential impact to strategic plans, operations and delivery of services and providing recommendations to address issues.

• Propose changes to simplify community access to Town services and facilities.

• Build and maintain relationships with community led arts and cultural organizations (e.g. Arts Milton, Fine Arts Society of Milton)

• Develop annual operating budget recommendations for assigned portfolio; monitor, control and report on the operating budget to ensure fiscal responsibility and that budget targets and service objectives are being effectively met. 

• Analyze financial performance, identify and plan to meet challenges, future trends, needs, and program requirements.

• Oversee the business operations of the First Ontario Arts Centre Milton to ensure the facility is managed in alignment with corporate objectives.