The Theatre Business Coordinator will be responsible for the overall office administration of the Theatre, as well as support for the Theatre Manager with all aspects of the operation of the Theatre.
Administration
- Perform reception for main Theatre lines and reflect the Theatre’s focus on client engagement and service by providing information about the Theatre, answering queries and redirecting calls as appropriate.
Finance
- Assist in providing financial, planning and operational support to the Theatre Manager, and liaising with the Administrative Clerk for general operations.
- Prepare financial and business reports and analysis as requested by the Theatre Manager.
- Assist to monitor budgets for the professional entertainment series production, building maintenance, special projects etc.
HR and Payroll
- Prepare payroll for all part time staff of the Flato Markham Theatre using EZ Labor (stage, front of the house, box office, marketing)
- Assist in staff recruitment and training planning
- Assist in preparing staff schedule for rentals and programs
- Assist to recruit, engage, train and schedule volunteers, to support the objective of deepening links between the Theatre and its community. Maintain volunteer records and provide proof of service documentation as requested
Programming
- Liaise with artists and/or their representatives to finalize programming details and preparation of agreed contractual requests (other than stage production) along with event catering and service requirements and provide cost estimates as required.
Marketing and Development
- Assist the Theatre Manager and liaise with the Events Promotions Assistant in monitoring promotion and publicity activities for the programs, including Diamond Series and Discovery.
- Assist the Theatre Manager in researching partnerships and preparing sponsorships and grant applications and other funding /business development opportunities.
- Assist in monitoring sponsorship/fundraising activities and performance. Prepare proposals and partnership offers.
- Assist the Theatre Manger in various capacity development initiatives. Undertake other projects as directed.
- Manage marketing and development databases and maintain communication with stakeholders
Leadership
- Supervise and manage performance of part-time staff
Business Strategy
• Achievement Orientation: Promptly and efficiently completes work assignments.
• Business Perspective: Demonstrates understanding of how own responsibilities, activities and decisions relate to the success of the business.
Citizen/Client Focus
• Client Focus: Responds to client needs in a timely, professional, helpful, and courteous manner, regardless of client attitude.
• Initiative: Identifies and acts on issues and problems in own area of responsibility instead of waiting or hoping the problem will solve itself.
• Interactive Communication: Checks own understanding of others’ communication (e.g., paraphrases, asks questions).
Corporate Development
• Creativity & Innovation: Modifies current approach to better meet needs.
• Work Ethics & Values: Takes responsibility for own work, including ownership of problems and issues.
People Engagement
• Leading & Managing Change: Accepts and tries new ideas and ways of doing things.
• Resource Management: Uses resources in a conscientious and effective manner
Personal Characteristics
• Decision Making: Applies guidelines and procedures that require some interpretation in dealing with exceptions.
Planning & Financial Management
• Financial Budgeting, Planning & Reporting: Information Gathering & Processing: Identifies the information needed to clarify a situation, complete an assignment or make a decision.
• Planning & Organizing: Plans and organizes own activities to accomplish pre-determined standards or procedures.
• Results Management: Plans and organizes own work load, setting and/or clarifying priorities.
• Using Financial Information: Monitors straightforward budgets, reporting over- and under-expenditures.
Professional Skills
• Analytical Thinking: Distinguishes between critical and irrelevant pieces of information.
• Problem Solving: Verifies that the problem has been solved.
Technical Skills
• Attention to Detail: Pays close attention to details that are important to others to make sure they are right.
• Concern for Safety: Understands & applies health and safety regulations and policies that relate to own position.
SPECIAL REQUIREMENTS
TOOLS / EQUIPMENT / COMPUTER
Knowledge of Microsoft Office programs
• Knowledge of scheduling and rental software
WORKING CONDITIONS
• Flexible work schedule (evenings and weekends on occasion)
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
• College diploma
• Administrative/secretarial courses
• Minimum 3 years relevant experience
Applications are now being accepted for the Theatre Business Coordinator position in the Flato Markham Theatre. Applicants can apply online at www.markham.ca. This posting closes on September 7, 2015.